Each year, the Winch reaches thousands of children, young people and families across our local communities. From early years programmes and youth activities to advice services and neighbourhood events, our work touches lives in tangible ways. We understand our impact by listening closely to the people who take part in our activities and use our services, and by reflecting on the changes they tell us they experience. We combine insights from our annual survey with conversations and personal stories to help us learn what’s working, what could be better, and how we adapt our programmes over time to better meet the needs of our community.