Contact
Want to learn more about the Winch?
Stop by, ask a question, or share your ideas we’re here to listen and help. Whether you’re a family, a young person, or a supporter, our doors are open.
Main office
The Winchester Project, Old Winchester Arms, 21 Winchester Road, London NW3 3NR
Building Opening Hours: Weekdays 9am to 9pm, Weekends 11am to 6pm
Belsize Community Library
Antrim Grove, London NW3 4XP
Library opening hours: Monday & Tuesday 10am to 6pm and Wednesday 12pm to 8pm.
Available for hire outside these hours from 8am to 10pm.
Email us
We want to hear what you have to say.
For all enquiries, contact info@thewinch.org
For all partnership enquiries, contact partnerships@thewinch.org
For all media enquiries, contact marcoms@thewinch.org
Room hire, contact roomhire@thewinch.org
Stay connected:
Follow us on socials and sign up for our newsletter to hear more about our work with children and families.
Get in touch
Feedback
We are committed to the highest standards of integrity and service. Whether you have a story of impact to share or a concern about how we work, we want to hear from you. Your feedback ensures that we remain accountable to our mission and, most importantly, to the communities we serve.
We take complaints seriously. If you’re unhappy with something, please let us know — your feedback helps us improve.
You can make a complaint by:
Speaking to a member of the Winch team in person
Emailing us Info@thewinch.org
Once you’ve raised your concern, we’ll follow our Complaints Procedure to make sure it’s handled fairly and properly.